Effective Date: 14 September 2025
At StayStick, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help.
1. Eligibility for Returns
- Items can be returned within 7 days of delivery.
- Products must be unused, undamaged, and in original packaging.
- Proof of purchase (order confirmation or receipt) is required.
2. Non-Returnable Items
- Customized or personalized stickers.
- Sale or clearance items.
- Items damaged due to customer mishandling.
3. Return Process
- Contact our support team at support@staystick.com within 7 days of receiving your order.
- Provide your order number and reason for return.
- Our team will guide you through the return process and provide a return address.
4. Shipping Costs
- Customers are responsible for the shipping costs of returning the item.
- Original shipping fees are non-refundable.
5. Inspection & Approval
- Once we receive your return, our quality team will inspect the product.
- If approved, your refund or replacement will be processed according to our Refund Policy.